Wednesday, January 02, 2008
That's been my life with Helm for more than the past two years. I don't have a hosting business, but I bought Helm so that I could give my users a nice control panel for managing their own sites on my server - I usually grant friends and family a free website on my server.

Helm has never worked for me. I don't use it much, but every time I try, it has an error I have to ask Helm support for help with.

This time, I wanted to set up a new website for my daughter. While in there, I saw several accounts which are no longer valid. Most of the account holders have lost interest in having their own website and simply let the domain expire. When I tried to delete them, I get errors. I cannot delete domains, databases, users, nothing.

So, I decided to just uninstall Helm. I give up. It is pure trash and I am tired tired tired of figting with it. I want it to no longer sully the bits on my server. Money spent on tech support and an unlimited domain license, simply wasted.

When I tried to run the uninstaller I got an access violation that attempted to spawn the Visual Studio instance installed with SQLServer. So now I can't even uninstall it without contacting technical support.

I have never been so unsatisfied with a software product I have ever purchased. and I have purchased some crappy software. Helm takes the cake. I have been setting up my own domains, databases, email addresses and websites all by hand for years and I will continue to do so. Terribly disappointed am I.

By the way, here is the error that the uninstaller throws...
"A buffer overrun has occurred in HelmInstaller.exe which has corrupted the program's internal state. Press Break to debug the program or Continue to terminate the program."
Don't buy Helm! Buy something else! Anything else! HELM IS TRASH! By the way, my Helm unlimited domain license is for sale... cheap. Send me an email or post a comment if you are interested in it (You shouldn't be).

posted on Wednesday, January 02, 2008 5:05:48 AM (GMT Standard Time, UTC+00:00)  #    Comments [0]
Comments are closed.